Frequently Asked Questions

General Info

How do I rent a unit?

Carnelian Woods is the owner’s association and does not rent units. There are many rental agencies that rent units for owners and owners that rent units themselves. Google is your friend.

Where can I park my car?

There are no assigned parking spaces, so you can park anywhere legally allowed. Occasionally parking adjacent to your unit may fill, so feel free to park in another lot. Street parking may also be available, though it is generally prohibited from November 1 to May 1 for snowplows (obey all street signage). Additional parking is also available at the Lodge. All vehicles must display an owner’s or temporary parking permit available from the owner or rental agent.

Where can I park my RV or large truck?

Parking adjacent to units is limited and physically constrained for parking large vehicles. These must be parked on the street where legally allowed.

Where can I park my boat?

Parking adjacent to units is limited and physically constrained, so boats and trailers must be parked on the street where legally allowed. Boat and trailer parking is also available at the end of Silver Pine Drive beyond unit 108. Contact us for a permit.

When do Carnelian Woods amenities open/hours change?

Operating hours can be found here. They usually change in late spring, around Memorial Day, when temperatures allow the pool to open, and again in the fall, just after Labor Day, when the pool closes. Staffing requirements also can result in hour limitations and changes for amenities at the Lodge.

Are there bears?

Yes! Bears frequent the property almost daily, often looking for food. Keep your distance! They are wild! Be sure to replace the chain closure and clip the carabiner (where available) on the dumpster when emptying the trash, and don’t leave food out to tempt them.

Also, do not leave ANY food or scented items in your car, and be sure to lock it. Bears check the car doors regularly and can easily open the door (or remove it!) to get at the interesting scents. See guidelines National Park Service and Bear League.

Can I bring my pet?

If you are a renter, then the rental agency or unit owner will answer this question. Owners must clean up after their pet and keep them leashed at all times while on Carnelian Woods property. Pet policies are here. (link needed)

Where do I empty the trash?

Dumpsters are available adjacent to the parking lots (link to map). Do not leave trash outside the dumpster, and be sure to replace the chain closure and clip the carabiner to the chain (where available). Dumpsters can fill at popular times, so please crush items where possible. If the dumpster is unavailable, dump your trash at a later time. You are encouraged to donate or post as available for free (on your favorite listing site) usable items.

What should I do when I arrive?

If you are a renter, the rental agency or owner will have specific instructions for you. As Carnelian Woods does not rent units, you should not notify us. Generally, you might need to turn on the water and water heater, and raise the thermostat.

What should I do when I leave?

If you are a renter, the rental agency or owner will have specific instructions for you. As Carnelian Woods does not rent units, you should not notify us. Generally, you may need to turn off the water and water heater, lower the thermostat (but not off), and empty the garbage.

How do I access the hot tubs?

The hot tubs are accessed by card key (add link) available from the owner or rental agent and are unreserved. They are generally open all year at the hours posted here.

How do I access the tennis courts?

Owners and rental agents should have the lock code, or contact us. The courts are unreserved, generally lightly used, and are usually available.

How do I access the pool?

The pool is accessed by a card key (need link) available from the owner or rental agent and unreserved. The pool is open about from Memorial Day to Labor Day at the hours posted here. The first hour in the morning is an adult-lap-swim-only and then the pool is available for general use.

How do I reserve the barbecues at the lodge?

The barbecues are available only to owners. Contact us to reserve. Info is here (need link). They are generally lightly used and are usually available.

What is nearby?

Forest! Trails! The Lake! There are also several restaurants, a convenience store, post office, laundry, watercraft rental and a beach within a short walking distance from the lower units. Info is here. A longer walk (or drive) will reach Tahoe Vista (2.5 mi/4 km) Kings Beach (4 mi/6.4 km) and Tahoe City (7 mi/11.2 km).

How far are the ski areas?

North Tahoe Regional Park (XC), 3.5 mi/5.6 km
Tahoe Cross Country, 4 mi/6.4 km
Northstar, 11.3 mi/18.0 km
Alpine Meadows, 12.2 mi/19.5 km
Palisades Tahoe 13.3 mi/21.3 km
And many others a bit more distant.

What should I know in the winter?

While there is less bear activity in the winter, they are still around. Please follow National Park Service and Bear League guidelines. Walkways and parking lots can become icy, so take care when moving about. While parking lot traffic lanes are plowed in the winter, you will still need to dig your car out, so plan accordingly.

Carnelian Woods recommends that the water be turned off to units when they are not occupied to reduce the chance of burst pipes during freezing temperatures. Also heat unoccupied units to 60 degrees to reduce the risk of frozen pipes, as well as to keep some residual heat to overcome the occasional power outages when the furnace won’t be able to operate. Be aware that the roof of the units can shed snow/ice at any time, as noted by the snow piled there! As additional snow/ice can shed at any time, it is unsafe to climb on the ground piles or the roof snow as it can crush whatever is below.

What should I know in the summer?

Bears become very active starting in the spring. Please follow National Park Service and Bear League guidelines.

When is snow removal done?

Snow removal occurs daily as needed, and is usually completed on all units by midday. Walkways, paths to units, and parking lots traffic lanes are plowed. Parking lots are generally plowed twice, first to open up traffic lanes, and then to clear snow piled around previously occupied spaces for cars that have departed.

Individual cars are dug out by their owners. To prevent deep build up of snow and ice, car owners are required to move their cars daily so the snow previously surrounding the car can be plowed. Occasionally a roof shedding snow will block the walkways to a unit after the walkway is plowed. For assistance, contact us.

My car is snowed in! What should I do?

Traffic lanes and unoccupied parking spaces are plowed (See: When is snow removal done), but individual cars must be dug out by their owners.

I’ve seen a problem at Carnelian Woods. Who do I notify?

If you see a crime, call 911 or the police, as appropriate. If you see a problem or maintenance issue, contact us.

I love Carnelian Woods! How do I buy a unit?

Carnelian Woods is the owner’s association and does not sell units. There are many real estate agents and owners that sell units. Google is your friend.

What events occur at Carnelian Woods?

There are quarterly and annual HOA meetings held at the Lodge. As the pandemic situation eases, there may be additional social activities for owners planned.

Is there a lost and found?

Contact us for items that have been turned in.

Other questions?

Contact us for questions you may have.

Owner Info

When are Carnelian Woods payments due?

HOA dues, currently $2716.00 (2024) are invoiced and payable quarterly. A $438.00 portion of the billed amount is repayment of a loan for siding that will be paid off in March 2029. A $479.00 portion of the billed amount is to restore funding to reserves and end in January 2025. Annual unit inspections (need link) generally occur in November and any required work is billed in December.

Please make payments on time. CW has bills to pay just as you do, and late payments can make, and at times has made, meeting those obligations difficult. Late payments are subject to a 10% late charge when 15 days late and begin accruing 10% interest once 30 days late.

What are my options for making Carnelian Woods payments?

For the various means to make payment, see the Payment Methods tile here. We no longer accept Zelle payments.

How do I make architectural changes to my unit?

Certain changes require approval of the Architectural Control Committee. Information can be found here. (need link)

What does the HOA property insurance cover and what type of property insurance do I need?

The units are townhomes and not condominiums. Carnelian Woods hazard insurance covers only the structural shell of the unit outward (walls out). Everything inward of the outer wall framing must be covered by the owner’s insurance policy. You need policy type HO-6 with those specifications. For more information see here (need link).

Can I store items under my unit?

No. Fire regulations do not allow storage of anything under the units. They are inspected annually and any material there will be removed. See here. (needs link)

Where can I store my kayak?

Kayak storage racks are available, unreserved, from May 1 to November 1 (weather permitting), in the Lodge parking lot and near the end of Silver Pine Drive past unit 108.

A truck was dumping stuff in the dumpsters. What should I do?

Contact us if it is not a Carnelian Woods truck. Right now, we have three unmarked white trucks and one marked red truck.

How should I prepare my unit for the winter?

The water should be turned off to units when they are not occupied to reduce the chance of burst pipes in freezing temperatures. Also, heat unoccupied units to 60 F (16 C) to reduce the risk of frozen pipes, and to keep some to residual heat to overcome the occasional power outages when the furnace won’t be able to operate. If the unit has heat tape on the water pipes, make sure it is on and the temperature control is set properly to prevent freezing.

I want to sell my unit. What should I do?

Contact us for any current requirements the unit must meet before sale.

What size is my furnace filter?

The most common size if 14x24x1, but it might be different with furnace replacements over time.

There is a bat in my unit! What should I do?

Contact the office. For guidelines for safely dealing with bats as well as what to do if you may have been in contact with a bat, see the CDC site here. The association is responsible for the exterior of the build and will have a contractor locate and seal the exterior to prevent intrusion. Exterior work can only be performed in a short window after nesting and before hibernation. Interior sealing is the responsibility of the homeowner. It only takes a hole the size of a dime to allow entry, so keeping them out long-term is a continuous maintenance task.

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